The best part: my results exceeded my expectations!
I would like to thank you and your staff for your wonderful care and treatment. Everyone from Lorraine, who first greeted me, to the nurse who took care of me post-op was professional and caring.
Dr. Carlos Wolf, you came highly recommended by quite a few people. I was not disappointed. Not only did you do a great job, but the way you are with patients and how your office runs are quite extraordinary!
Even when you had another surgery scheduled, when you realized I had not seen any computerized projections you showed them to me without making me feel rushed. I appreciate that kind of care.
Ellen, you are a treasure! Before I became a full-time professor at Miami – Dade I was in administration and I know firsthand how hard it is to juggle all the demands of your position. You do it with patience, aplomb, and competence. Furthermore, you, too, make each patient feel he or she has your undivided attention.
I appreciate that you contacted me quickly after my first appointment and that you identified a surgery date that worked with my schedule and as well with my insurance deadlines. You never made me feel silly for asking a question. I thank you for that. I’ve had virtually no surgery before this one and you made my experience so much easier.
Carlos, I must share a conversation I had with my friend a few days ago. When I told her that I chose you as my surgeon she responded regarding what a fine reputation you have! She then shared with me that about five years ago her medical records were inadvertently sent to your office in error. She called your office and spoke with Ellen. My friend described how kind and professional Ellen was on the phone and remarked to me if she ever needed a Plastic Surgeon she would choose you ever more-so because of how Ellen handled that phone conversation!
We are fortunate to have such competent, caring professionals in our community!
All My Best,